Estimated delivery time to Italy is 7 to 14 business days from the moment your order is shipped. Processing takes 1 to 3 business days before dispatch, so the total time from order to doorstep is typically 8 to 17 business days. After your order is shipped, you will receive an email with a tracking link so you can follow your parcel's journey. For full details, please refer to our Shipping Policy.

Yes. You can return any item within 30 days of receipt for a full refund. This is more generous than the 14-day statutory cooling-off period under article 52 of the Italian Consumer Code. To start a return, email info@outfitted.shop with your order number, and we will send you the return instructions. Items must be in their original, unused condition with all tags attached. Return shipping costs are at your own expense, unless the item arrived damaged or incorrect. For full details, please refer to our Refund Policy.

We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as Shop Pay, Apple Pay, and Google Pay. All transactions are encrypted using SSL and processed by certified payment providers that comply with PCI DSS standards. Prices are displayed in euros (EUR) at checkout, with Italian VAT (IVA) of 22% included.

If your package arrives damaged or contains a defective product, please contact us within 48 hours of receipt at info@outfitted.shop. Where possible, include a clear photo of the damage so we can quickly assess the situation. We will arrange a free replacement or a full refund at no cost to you, including the return shipping. Your statutory rights under the Italian Consumer Code regarding the conformity of goods remain fully applicable. For full details, please refer to our Refund Policy.